Nur Azhar

Aspiring developer with a cybersecurity background

An aspiring developer with a strong background in cybersecurity eager to leverage his expertise in network security and data protection. His previous experience working for the Immigration and Checkpoints Authority of Singapore (ICA) and current role as an executive at Defence Collective Singapore has equipped him with valuable skills in safeguarding critical infrastructure and ensuring its resilience against cyber threats.

Work Experience

• Executive Data & Technology (2024 - Present) - Defence Collective Singapore
  • Manage IT infrastructure platform projects and assist with the deployment process.
  • Led ManageEngine Service Desk Implementation to Enhance ITSM.
  • Coordinate with various vendors on tech refresh to comply with CSA's Cyber Trust Mark and ISO/IEC 27001 certifications.
  • Administer and configure infrastructure systems and applications (Active Directory Services, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktops, laptops, mobile devices, printers, and POS (NAS), Compute Platform (Server system hardware), and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory).
  • Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
  • Ensure systems are backed up automatically, disaster recovery plans and patches are carried out successfully, and monitor the systems' resource usage closely.
  • Maintain up-to-date documentation for infrastructure activities & user guides.
  • Render technical support when required after office hours and provide weekend support if required during in-house events.
  • Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
  • Manage in-house POS system and related hardware.
• Cybersecurity Analyst (2022 - 2024) - Immigration & Checkpoints Authority (ICA) under NCS
  • Proactively monitor ICA's WOG systems for suspicious activities and potential threats.
  • Effectively identify and report security vulnerabilities and breaches.
  • Conduct regular security audits and vulnerability scans to maintain compliance with ICA's security standards.
  • Implement and maintain robust security controls, patches, and updates to mitigate vulnerabilities.
  • Manage IT security certificates efficiently, ensuring their validity and timely renewal.
  • Champion the maintenance of high-quality security standards, governance, and compliance within ICA.
  • Streamline the onboarding and offboarding of new systems, ensuring smooth integration and secure operation.
  • Create insightful management reports to inform decision-making and support strategic security initiatives.
• Tech Support Specialist (2018 - 2022) - Immigration & Checkpoints Authority (ICA) under NEC
  • Provided exceptional technical support to immigration officers, addressing hardware, software, and network issues, contributing to enhanced operational efficiency.
  • Successfully reduced SLA (Service Level Agreement) for checkpoint systems uptime, leading to improved user experience and reduced downtime.
  • Effectively liaised with vendors on various technical tasks, fostering collaborative relationships and problem-solving.

Professional Skills

• Extensive experience in leveraging security tools to:
• Secure user access and privileged accounts (Cyberark)
• Detect and prevent malware and endpoint threats (Carbon Black)
• Monitor and analyze security events (RSA, IBM Guardium)
• Identify and remediate vulnerabilities (Tenable.SC)
• Project Management (Jira)
• Microsoft Office Suite (Proficiency in Word, Excel, PowerPoint)

Education

Singapore Polytechnic